Webinar

Decisions, Design, and the AI Advantage

Eléonore Crespo

Eléonore Crespo

co-Founder & co-CEO

Des Traynor

Des Traynor

co-Founder & CSO

November 18, 2025 | On-demand

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Decisions, Design, and the AI Advantage
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About this event

Join Des Traynor, co-Founder and Chief Strategy Officer at Intercom, and Eléonore Crespo, co-Founder & co-CEO at Pigment, for a candid conversation on how AI is reshaping decision-making, product design, and the pursuit of simplicity, sharing lessons from Intercom’s bold pivot with Fin.ai.

What you’ll hear about:

  • How Intercom’s AI pivot revolutionizes business operations
  • Lessons learned in collaboration and platform compatibility
  • AI as a strategic enabler of rapid iterations
  • Outcome-based pricing and AI value capture
  • Buyer considerations amid AI hype

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