The company earns leading scores for Customer Experience, Vendor Credibility, and Value, reflecting an ongoing commitment to customer success and product excellence.
Pigment, the business planning and performance management platform, has been named a leading vendor in Dresner Advisory Services’ 2025 Wisdom of Crowds® EPM Market Study. The company also maintained a perfect recommended score for the second consecutive year.
Dresner’s annual report offers practical guidance for technology buyers, while also providing insights into the evolving priorities of enterprise planning leaders across industries. This year, 89% rated EPM as critical or important - the highest since 2019 - while adoption grows beyond finance into nearly every business function. Attitudes toward AI are also shifting, with 60% now seeing AI and machine learning as positively impacting EPM, a notable jump from 2024 when most were skeptical.
"Our research indicates that organizations increasingly see the value of AI-enabled EPM solutions. We believe that leading EPM vendors should offer native AI capabilities to help businesses plan more effectively, respond to change, and improve performance. Pigment showed year over year improvement, achieving best in class for several measures and ranking above the overall sample for most categories. We congratulate them on their second year as a leader in our 2025 Wisdom of Crowds® EPM Market Study.” Howard Dresner, Founder and Chief Research Officer, Dresner Advisory Services
Pigment received:
- Overall Leader status in both the Customer Experience Model and Vendor Credibility Model, reflecting the strong real-world experience of Pigment’s customers
- Best in class for sales follow up after the sale, technology support continuity of personnel, and consulting product knowledge, experience, continuity and value, highlighting Pigment’s ongoing commitment to excellence, ensuring that customers maximize their investment
- Positively rated in the Value / TCO Model (high value, low TCO), meaning Pigment’s customers perceive the platform as delivering excellent value relative to cost
- A perfect recommend score for the second year in a row
"At Pigment, we’re focused on delivering excellence at every touchpoint, whether through powerful AI capabilities, continuous product innovation, or outstanding experiences throughout our customers’ journeys with us. Together, these efforts ensure our customers can plan in the right way for their business, and drive meaningful impact across their organizations. We’re proud to see this commitment reflected in our market leading scores for the second year in a row.” Eléonore Crespo, co-CEO and co-founder, Pigment