TP and Pigment partner to power enterprise-wide finance transformation and build an agile, AI-first finance function
Together, TP and Pigment will unify and scale the global digital business services leader’s financial operations across nearly 100 countries.
Global digital business services leader TP (formerly Teleperformance) today announced it is teaming up with Pigment to help accelerate transformation of its finance function with AI and unify TP’s financial planning, statutory consolidation and ESG reporting into a single, future-ready platform.
With operations in nearly 100 countries, TP is building a finance function designed for more agility while maintaining strong governance, reflecting the Group’s ambition to benefit across the board from state of the art systems and processes to pilot its activity and leverage AI at scale.
A Unified, Enterprise-Grade Platform for Scale
TP’s finance transformation aims to create a "single source of truth" across the organization, and is part of the TP’s ‘Future Forward’ AI-driven efficiency initiatives. By selecting Pigment, TP will benefit from a centralized backbone capable of supporting the needs of a large publicly listed global group.
The selection of Pigment in based on three core reasons:
- Unified architecture. Rather than managing separate systems for consolidation, planning, and reporting, TP will operate from a single source of truth to accelerate the close process.
- Enterprise-grade reliability. Pigment’s platform provides the controls, audit trails, and governance frameworks.
- Designed for continuous evolution. Pigment allows finance teams to operate autonomously by modifying models, processes, and reports themselves to adapt as business needs evolve
Laying the Foundation for AI
To succeed in this journey, TP and Pigment are natively embedding AI-powered features into daily workflows for scenario modeling, performance analysis, and insight generation, anchored in strong data governance to augment finance teams.
The solution will be deployed with the support of specialized partners ReportWise and Silamir, ensuring continuity, deep domain expertise, and strong adoption across the TP Group.
About Pigment
Pigment is an AI business planning and performance management platform. Built for the complexity of modern enterprises, Pigment combines dynamic modeling with autonomous AI agents and an intuitive UX, to help teams make intelligent decisions with speed and clarity. Across finance, sales, supply chain, and other business functions, teams at companies like Unilever, Snowflake, Siemens, and Anthropic use Pigment every day to anticipate change, plan ahead, and act with confidence.
About TP Group
TP is a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including operations consulting and high-value digital transformation services. It also offers a range of specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing services. The teams of multilingual, inspired, and passionate experts and advisors, spread in close to 100 countries, as well as the Group’s local presence allows it to be a force of good in supporting communities, clients, and the environment.
For more information: www.tp.com
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