How Fivetran saves 12 hours every month on executive reporting alone

With Robbie Phelps, Financial Systems Architect · Fivetran

With , ·

"What Pigment does so well is it can take drivers, apply assumptions, and give you a more calendarized forecast."

Robbie Phelps
Financial Systems Architect
Robbie Phelps
Financial Systems Architect
Number of employees
1,001-5,000
Used by
Finance team
Headquarters
Oakland, California
Industry
Technology
Implementation time
Integrations with

Fivetran is the industry leader in data movement. It provides automated data connectors to support real-time analytics, database replication, AI workflows, and cloud migrations for thousands of customers worldwide.

At a glance

  • Before Pigment, Fivetran relied on Google Sheets. The ‘3D’ dimensionality of Pigment saves analysts around 12 hours every month on reporting tasks alone.
  • Pigment automates many of the previously manual, tedious processes that were preventing Robbie’s team from doing more strategic (and rewarding) work.
  • The finance team has been able to let execs and business partners self-serve the data they need, without risk of exposing inaccurate data.
  • AI capabilities are already driving efficiency and Fivetran is expecting even larger gains in the near future.

Like many of our customers, Fivetran’s finance team were previously making extensive use of Google Sheets.

Business data was fragmented, and reconciling the different spreadsheets was difficult. As a result, answering questions from executives took far too long and there was limited confidence in forecasts.

Differences between departmental planning - for example, marketing vs engineering - created aggregation issues and forced time-consuming manual data ‘plugs’.

Adding an extra dimension to planning

“I think of Pigment as kind of a 3D Excel. When you’re stuck in a 2D sheet, you just don't have the dimension pivotability, and you can’t plan at the level that you want to see the data.”

Robbie Phelps, Financial Systems Architect, Fivetran

Fivetran took the decision to implement Pigment, and now uses it for workforce planning, 3-statement modeling, and long-range strategic forecasting.

Following implementation, a team of 12 financial analysts have full access to Fivetran’s Pigment instance, with executives and business partners having role-specific application access.

The difference has been immediate.

But it’s not just reporting where time is being saved.

Following a recent acquisition, Robbie’s team was tasked with bringing in 50 new headcount. Automated calculations saved an enormous amount of time:

“We uploaded them to Workday, brought the data into Pigment, and their personnel costs hit the forecast right away. Taxes are automated by country, vendor spend is automated by license headcount, and T&E is automated by department.”

Robbie Phelps, Financial Systems Architect, Fivetran

Giving executives a look behind the curtain

Getting executives closer to the raw data can be daunting. But the payoff is significant.

“I think people hesitate to get executives in the system. I'm a finance analyst, I already have 20 deliverables I'm swamped with. Whatever you show to an executive, you wanna make sure it's clean and concise.”

Robbie Phelps, Financial Systems Architect, Fivetran

But with Pigment’s fine-tuned access rights functionality, Robbie’s team is able to let executives see exactly what they need to - and nothing they don’t. The executives love it.

The advantages are significant - when execs are able to self-serve more often, that frees up analysts to focus on more important, strategic work.

What’s more, the execs  themselves really appreciate the ability to pivot company reports and drill down on specifics themselves.

It might feel a little daunting to allow executives into a platform like Pigment - particularly when accounting is still closing the books, for example. But Robbie has a solution.

The finance team is able to do all this without exposing ‘unfinalized’ data. For their executive dashboards, they hide the current ‘working’ forecast - ensuring no mistakes or difficult questions.

Basically, the execs only ever see ‘final’ numbers.

Getting granular on capacity planning

The team is now able to delve deeper into their data. Robbie described work he’s been doing on KPIs for capacity planning in Pigment, which has allowed for much deeper insight.

“What Pigment does so well is it can take drivers, apply assumptions, and give you a more calendarized forecast.”

Robbie Phelps, Financial Systems Architect, Fivetran

Saving time every day with AI

Robbie is really excited about Pigment’s AI capabilities.

He regularly uses them to quickly get insights on month over month variances, or quickly track down pieces of information, but he’s looking to do even more.

“I have been very impressed with the AI already, and I’m already looking ahead to the Agents, which we’ll be able to use to help with model building and end reporting.”

Robbie Phelps, Financial Systems Architect, Fivetran

Next steps

To view the webinar with Robbie on-demand, click here.

Or if you’re ready to see how Pigment could help you specifically, book a demo today.